What people ask us before we start.
Price, timelines, area and how we work. If your question isn't here, get in touch.
How much does it cost to work with you?
We don't publish prices because every restaurant is different: it depends on the type of venue, how many sites you have and what is already in place. We give you a fixed price after a 15-minute call, and it doesn't change.
How long does it take to open a restaurant with you?
As a guide, about ten weeks from the market study to a fully trained team. It depends on the premises, the building work and the licences.
My restaurant is already open. Where do we start?
With the MESA Diagnosis: three weeks, your numbers site by site and ten prioritised actions, each with its value in euros.
Can I hire you for just one part?
Yes. Each service can be booked on its own or all together.
What is not included in your price?
Third-party costs, and we always tell you in advance: email and cloud licences (Google or Microsoft), the domain, the HR software licence and the payroll adviser's fees. Everything stays in your name.
Do you build the restaurant's website?
Yes: a website or landing page with the menu, opening hours, location and a booking button, on your own domain and in your name. It is part of Brand and digital marketing.
Do business email, cloud and the domain cost extra?
Yes. We set it up and get it working in Gmail (Google Workspace) or Outlook (Microsoft 365), whichever you prefer. You pay the licence directly to Google or Microsoft, and the domain (for example, yourrestaurant.com) to the registrar, each at their own price. That way the account and the domain stay in your name.
Where do you work?
We are based in Madrid and work all over Spain.
Do you replace my accountant?
No, we work with them. We do set up the employment side: if you don't have a payroll adviser, we put you in touch with one who handles payroll, contracts and Social Security registrations. Taxes and statutory accounts stay with your accountant.
Do you handle employment and working-hours records?
Yes. Contracts under the hospitality collective agreement, registrations, payroll and holidays, through a payroll adviser we line up for you, plus HR software with mobile clock-in to meet working-hours record rules. Both are external: we include the adviser's fees in our quote and you pay the software licence to the provider, at their price.
Do you handle licences and health and safety?
We advise you and coordinate everything. Licence applications and health and safety are signed off by qualified professionals: engineers, a health and safety service and an agency.
Do you work with my competitors?
We don't take on two clients who compete directly in the same area. If we work with you, that exclusivity is yours for as long as we work together.
What happens after the first call?
If we're a good fit, we send you a fixed-price proposal. If we think it isn't the right time yet, we tell you.
How much would it cost for your restaurant?
Every restaurant is different. Get in touch however suits you and we will give you a fixed price.
Fixed price, no surprises.